Four Tips to Help Get You a Buyback of Your Lemon

Four Tips to Help Get You a Buyback of Your Lemon

Under California’s Lemon Law (Song-Beverly Act), the car manufacturer has to repurchase (or buyback) your car after a reasonable number of repair attempts. (Civil Code section 1793.2(d)). The car must be taken to an authorized repair facility. This normally means that you should take the car to a dealership and have that dealership’s technicians work on the car. Below are four tips to help you get the manufacturer to repurchase your car.

  1. Take The Car In Every Time You Have A Problem

After going through the same problem over and over without getting the problem fixed is frustrating. However, if the same problem happens again, the car should be brought back to the dealership immediately. The more frequent trips to the dealership will help show that there is a defect with the vehicle that cannot be fixed because it is a lemon. Dealerships and car manufacturers do not always communicate so it is important to have a written record of each and every time the car is brought to the dealership for a repair under the warranty. Along these lines, the car should be brought to the dealership for the required service dates even when there is not a problem with the car that needs to be repaired.

  1. Take Pictures or Videos of the Problem

Just like you are frustrated with the fact that a dealership cannot fix your car with the same problem, the technicians get frustrated when they can’t fix the problem. Unfortunately, that means they will sometimes say that the problem “could not be duplicated” and claim that there is nothing wrong with the car. This practice makes it important to document the problem before the car goes back to the dealership for the same problem. The easiest way to do that is to take pictures of the warning lights on the dashboard or take a video that shows the problem. That is evidence that shows that there is still a problem that has not been fixed.

  1. Read The Work Order/Repair Estimates That The Dealership Gives To You Before The Dealer Works on Your Car

It is very important to make sure that the service advisor includes all complaints on the work order or repair estimate. If you have brought the car in for the same problem before and it is one of the issues raised in your visit, make sure that is included in the work order. Otherwise, the manufacturer might claim that the car was not brought back for the same defect. Dealerships will sometimes look at a problem on a “goodwill” basis and try to fix it. You want the dealership to document the problem so it is clear that you have a lemon.

  1. Get All Repair Orders From the Dealership After Work is Performed

Under California law, you must receive a copy of every repair order that shows the work performed on your car. (California Code of Regulations section 3356). These repair orders are critical when requesting a manufacturer to repurchase your car. They show that the car was worked on for the same problem but it could never be fixed. It is important to keep these records since each repair attempt matters and could make the difference in the manufacturer’s decision to repurchase your car or reject your request for a repurchase.

If you have leased or own a vehicle that is still under the manufacturer’s warranty and has had a number of repair attempts by the dealer but the problem still exists, you need a Pasadena Lemon Lawyer to help you. Don’t let the manufacturer take advantage of you and allow you to continue to drive the defective and unsafe vehicle you are driving.

Mark Charles Law, APC is located in Los Angeles County and Pasadena. Call us at (626) 844-7710 or contact us online to speak with a California lemon law lawyer today.

Jeep Grand Cherokee Issues Recall for Potential Risk of Fire

Jeep Grand Cherokee Issues Recall for Potential Risk of Fire

Chrysler has issued a safety recall for more than 28,000 for Jeep Grand Cherokee SUVs. The recall relates to defective parts in the engine (EGR Cooler) which can cause a fire. This recall applies to 2014-2019 Jeep Grand Cherokee SUVs equipped with the 3.0L EcoDiesel. This problem is a safety issue because of the risk of fire. Chrysler has agreed to remove and replace the EGR cooler free of charge.

This was issued on November 12, 2020 and identifies 20V699000 as the campaign number.

https://www.nhtsa.gov/vehicle/2019/JEEP/GRAND%252520CHEROKEE/SUV/4WD#recalls

This recall is something that all drivers should know about. Under the Song-Beverly Act, car manufacturers are required to repair vehicles while they are under warranty. The law also forces manufacturers to repurchase or “buy back” (in a few instances replace the defective car) cars that the company is unable or unwilling to fix after a reasonable number of repair attempts.

If you have leased or own one of the vehicles listed above or another Chrysler, Jeep, Dodge, Alfa Romeo that has had a number of repair attempts by the dealer but the problem still exists, you need a Pasadena Lemon Lawyer to help you. Don’t let the manufacturer take advantage of you and allow you to continue to drive the defective and unsafe vehicle you are driving.

Mark Charles Law, APC is located in Los Angeles County and Pasadena. Call us at (626) 844-7710 or contact us online to speak with a California lemon law lawyer today.

Ford Explorer and Lincoln Aviators Recall for Engine Mounts

    1. According to the National Highway Traffic Safety Administration (NHTSA), Ford Motor Company has issued a recall for 1,405 Ford and Lincoln SUVs. It applies to the 2020-2021 Ford Explorers and Lincoln Aviators because the engine mounts may loosen and cause safety issues. This can ultimately result in loss of power. Drivers should pay attention to engine vibrations while driving these SUVs. Ford has agreed to remove and replace the right-hand motor mount fasteners free of charge.

This was issued on December 17, 2020 and identifies 20V788000 as the campaign number.

https://www.nhtsa.gov/vehicle/2020/FORD/EXPLORER/SUV/RWD#recalls

This recall is something that all drivers should know about. Under the Song-Beverly Act, car manufacturers are required to repair vehicles while they are under warranty. The law also forces manufacturers to repurchase or “buy back” (in a few instances replace the defective car) cars that the company is unable or unwilling to fix after a reasonable number of repair attempts.

If you have leased or own one of the vehicles listed above or another Ford or Lincoln that has had a number of repair attempts by the dealer but the problem still exists, you need a Pasadena Lemon Lawyer to help you. Don’t let the manufacturer take advantage of you and allow you to continue to drive the defective and unsafe vehicle you are driving.

Mark Charles Law, APC is located in Los Angeles County and Pasadena. Call us at (626) 844-7710 or contact us online to speak with a California lemon law lawyer today.

GM Brake Recall for Defective Brakes on GM Chevy

According to the National Highway Traffic Safety Administration (NHTSA), GM has issued a recall for more than 14,000 trucks and SUVs because the brakes may suddenly be difficult to use and stop the truck or SUV. This creates a serious safety hazard for drivers and passengers in these trucks and SUVs. The specific problem relates to the power brake-assist system, which allows the driver to use less force on the brake pad to stop the vehicle. If this system fails, it becomes much more challenging to make the vehicle stop. This may affect the driver’s perception of the amount of time it will take to stop the truck or SUV. This could lead to a serious injury to the driver, passenger or other people outside the vehicle.

Below is a list of the vehicles that were recalled for this problem:

• 2018 Cadillac Escalade SUVs manufactured between May 22, 2017, and Sept. 30, 2017

• 2018 Chevrolet Silverado 1500 pickup trucks manufactured between April 25, 2017, and Sept. 30, 2017

• 2018 Chevrolet Tahoe SUVs manufactured on Aug. 22, 2017

• 2018 GMC Sierra 1500 pickup trucks manufactured between April 25, 2017, and Sept. 30, 2017

• 2018 GMC Yukon SUVs manufactured between May 22, 2017, and Sept. 30, 2017

This recall is something that all drivers should know about. Under the Song-Beverly Act, car manufacturers are required to repair vehicles while they are under warranty. The law also forces manufacturers to repurchase or “buy back” (in a few instances replace the defective car) cars that the company is unable or unwilling to fix after a reasonable number of repair attempts.

If you have leased or own one of the vehicles listed above or another GM, Cadillac, Chevy or GMC that has had a number of repair attempts by the dealer but the problem still exists, you need a Pasadena Lemon Lawyer to help you. Don’t let the manufacturer take advantage of you and allow you to continue to drive the defective and unsafe vehicle you are driving.

Mark Charles Law, APC is located in Los Angeles County and Pasadena. Call us at (626) 844-7710 or contact us online to speak with a California lemon law lawyer today.

Potential Lemon Law Claims with BMW Hybrid Cars

BMW has issued a recall for more than 4,500 hybrid vehicles because of debris that was on the battery cell, which could lead to a fire. This defect is a serious safety problem that could lead to serious injuries or death. At this time there is not a fix that will eliminate this problem. The recall includes the following BMW vehicles:

  • 2021 BMW 330E hybrid sedans
  • 2020-2021 BMW 530E hybrid sedans
  • 2021 BMW 745LE hybrid sedans
  • 2020 BMW i8 hybrid sports cars
  • 2020-2021 BMW X3 hybrid crossovers
  • 2021 BMW X5 hybrid SUVs
  • 2020-2021 Mini Countryman crossovers

The BMW cars that have the following high voltage battery models may be affected:

  • 8658344-11/345-11
  • 8678566-10/567-10
  • 9452661-04

This recall is something that all drivers should know about. Under the Song-Beverly Act, car manufacturers are required to repair vehicles while they are under warranty. The law also forces manufacturers to repurchase or “buy back” (in a few instances replace the defective car) cars that the company is unable or unwilling to fix after a reasonable number of repair attempts.

If you have leased or own one of the vehicles listed above or another BMW that has had a number of repair attempts by the dealer but the problem still exists, you need a Pasadena Lemon Lawyer to help you. Don’t let the manufacturer take advantage of you and allow you to continue to drive the defective and unsafe vehicle you are driving.

Mark Charles Law, APC is located in Los Angeles County and Pasadena. Call us at (626) 844-7710 or contact us online to speak with a California lemon law lawyer today.