Frequently Asked Questions

Frequently Asked Questions - Lemon Law

Q: What is California’s Lemon Law?

A: California’s Lemon law is based on the Song-Beverly Act and Tanner Act. These laws protect consumers for the sale or lease of a defective car. The typical reason for the car being a lemon is due to safety related problems that the manufacturer cannot fix after a reasonable number of repair attempts.

Q: What do you need to get started on my free evaluation?

A: We will need: (1) your purchase or lease agreement; (2) your current registration; and (3) all repair orders that your received after the car went in for repairs. We need all of these documents if we represent you to make the strongest case possible.

Q: How do I know if my car is a lemon?

A: Safety issues are the most common defects that make your car a lemon. Here is a list of common defects we see: Engine Problems (engine failures and malfunction, transmission failure, radiator failure, sudden power loss, etc.); Electrical and computer system problems; Suspension Problems; Airbags and seat belt failures; Brake failures and problems; Accelerator failures; Power steering failures.

Q: I use my car for business, can it still be a lemon?

A: Yes but there are limitations. To qualify, there cannot be more than five (5) vehicles registered to the business’ name and the vehicle’s weight cannot be more than 10,000 pounds.

Q: How much does it cost to start a case?

A: Your cost to start a case is free. We take our cases on contingency fee which means that if we do not recover any money for you, you do not pay.

Q: What are my settlement options?

A: There are three basic pre-lawsuit options: (1) the manufacturer agrees to repurchase your car; (2) the manufacturer agrees to pay you a cash compensation and you hold on to your car; or (3) in some cases, the automaker will allow you to replace your car with a replacement.

Put Over 20 Years of Experience to Work for You

What to Expect With Us
  • Winning Strategies that Yield Results
  • Thorough Preparation Before Trial
  • Skilled Litigation Experience
  • Free Confidential Consultations

The Opinions that Matter

  • A real fighter

    “Was in need of legal representation regarding an an employment issue and was referred to Mark Charles - let me tell ya, he did not disappoint. Mark and his staff were very attentive and responsive to ...”

    - H. Parker
  • Mark Charles is a fearless advocate who has the skill, knowledge, and experience necessary to obtain the best possible outcome for his clients. He pours his heart and soul into his work, and the results show it. Mr. Charles tirelessly works up his cases,

    “Mark Charles is a fearless advocate who has the skill, knowledge, and experience necessary to obtain the best possible outcome for his clients. He pours his heart and soul into his work, and the ...”

    - Michael
  • Takes the time to listen.

    “Mark is always there with great direction and advise. His knowledge and experience has proven invaluable.”

    - Precision
  • Mark while equally being humble and totally trustworthy, is a champion for those of us who would fall victim of the piranha’s who have deep pockets to frustrate us ordinary people.

    “Mark while equally being humble and totally trustworthy, is a champion for those of us who would fall victim of the piranha’s who have deep pockets to frustrate us ordinary people. ”

    - Francine
  • Knowledgeable and Professional

    “Unfortunately I was placed in a difficult situation with an employer and Mark was there to help. He immediately immersed himself in our case and displayed a deep understanding of the law pertaining to ...”

    - G.A.
/

Results that Speak for Themselves

  • $275 Thousand Sexual Harassment Settlement
  • $385 Thousand Sexual Harassment Settlement
  • $800 Thousand Wrongful Termination
/